Read the state of guest access QR codes and rename them in Boss’nX

The Boss’nX Guest access (QR) page lists the active guest access QR codes of a supervision, with the state of their assignment, their issue date and their location or session duration restrictions. It also lets you rename a code without changing its permissions.

Intended for administrators and installers with the Manage topology right.

Open the QR list

In the relevant supervision, open Menu → Guest access, in the Administration family. The Guest access (QR) page shows the available active codes; deleted codes are in QR code archive.

If Guest access is missing from the Menu, check the open supervision, then the right with your administrator, following the Boss navigation. QR accesses are managed in the supervision: a consolidated hypervision view does not replace it.

Read a code’s state and restrictions

Locate the Label, State, Issued at, Restrictions and Actions columns. On a narrow screen, scroll the table horizontally if the actions are out of view.

Indication	Meaning and next step
Active	The code has an assignment; check the associated zones and components. The badge describes the assignment, not the result of a physical command.
Unassigned	The code is not linked to any component. Use Configure to assign it.
Target not found and Was:	The previous target is no longer available. Check the context, then choose a valid assignment; generating a new QR drawing does not restore the components.
A count such as 2/3 components	Only some of the expected components are found. Check which ones remain assigned.
Details ▾	Expands the different zones and their number of components; Details ▴ collapses them.
Geofence · On	A location restriction is saved.
Session · followed by a duration	Guest session duration, to be distinguished from the Issued at date.
No restrictions	Neither of these two restrictions is enabled; the code keeps its scope and its other access conditions.

A clickable zone name opens its page. A name shown as plain text may correspond to an old zone; Independent components do not open a zone.

Rename a code without changing its scope

1. Hover over the row if necessary and click the Edit label pencil next to the name. On a touch screen, the pencil remains accessible without hovering.
2. Enter a label other than spaces. An empty field shows Code label is required..
3. Click the Save check mark or press Enter.
4. Wait for the displayed name to return and check the new label in the list.

To abandon before saving, click the Cancel cross, press Escape or leave the input group. Clicking elsewhere does not save the name.

The label is only used to identify the code. To change its permissions or restrictions, use Configure. To display the image, download it or prepare a sheet, see QR codes to share and print. To remove a code, follow archiving and restoring.

Troubleshooting

Message or symptom	Action
No QR code generated yet.	Check the open supervision and the archives before recreating the code.
Unable to load QR access codes. or Unable to load QR access profiles.	The list may be empty even though codes exist: leave and reopen the page.

If the failure persists, contact support@can-nx.com with the context, the label you are looking for and the attempts already made. Do not provide a QR code or a private guest link.

French labels: Menu → Accès invités, Accès invités (QR), Libelle, État, Genere le, Restrictions, Modifier le libellé, Actif, Non affecté, Cible introuvable.