Archive, restore or permanently delete a Boss’nX QR code

In Boss’nX, Delete removes a guest access QR code from the active list and moves it to QR code archive, from where you can restore it. Only the permanent deletion, started from the archives, erases it with no way back.

Intended for administrators and installers with the Manage topology right in the QR code’s supervision. Check the label and the people concerned before removing an access.

Archive a code

1. Open Menu → Guest access and find the code in the QR list.
2. On its row, click Delete.
3. In Delete QR code, check the label. The message states that the code will be moved to the archive and can be restored.
4. Click Confirm to request the archiving, or Cancel to keep the code.

Use this central list. If another window announces an irreversible deletion without mentioning the archive, cancel and go back to Menu → Guest access to follow this path.

Restore an archived code

1. In Guest access, open QR code archive.
2. Locate the Label, Assignment and Deletion columns. The date and the author of the deletion appear when they are available.
3. On the code you want, click Restore. The request is sent immediately, without a second confirmation.
4. Wait for it to be removed from the archive list, then use Back to return to Guest access.

In the archives, the Active badge in the Assignment column describes the code’s assignment, not a usable access. Target not found requires you to check the available components. Restoring a code does not recreate a deleted zone or piece of equipment.

Before reusing old printed copies or relying on guest sessions already open, have support confirm your installation’s behavior: a restoration does not necessarily revalidate all the old sessions or printouts.

Permanently delete a code

1. In the archives, click Delete permanently for the right code.
2. Read the name and the warning This action cannot be undone..
3. Click Delete permanently in the confirmation to continue, or Cancel to keep the archive.

No button restores a permanently deleted code. For a new access need, create a new code.

Check the result

• Archiving: after the list refreshes, open QR code archive and find the label. The mere closing of the confirmation is not enough to check it.
• Restoring: find the code in Guest access, check its state, its components and its restrictions with the QR configuration, then open View QR to find the offered access again.
• Permanent deletion: after refreshing, check that the row has disappeared from the archives.

Troubleshooting

• No archived QR codes. is shown together with a loading error: the archives may not be empty, reopen the page.
• The code does not disappear, does not reappear after restoration or displays an error: reopen both lists to check its state.

If the problem persists, contact support@can-nx.com, specifying the supervision, the label, the action, the message and the checks already made. Do not send the QR code, the guest link or any secret.

French labels: Archive des QR codes, Supprimer le QR code, Confirmer, Restaurer, Supprimer définitivement, Affectation, Suppression, Retour.