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I bought a Pool’nX: step-by-step commissioning

A new Pool’nX is commissioned in eight steps, from the electrical cabinet to the KNX bus: wiring, adding it to Can’nX Cloud, connecting the Klereo or PoolCop controller, then mapping statuses and commands to KNX group addresses. Follow them in order: each guide ends with a link to the next step.

  • Room for 2 modules on a DIN rail, in a watertight cabinet, and a 9-30 V DC power supply of at least 2 W.
  • An RJ45 cable to a switch or the Internet box, with Internet access.
  • A Can’nX Cloud account allowed to create a project and add a gateway to it.
  • For a Klereo pool, the username and password of a Klereo Connect account that sees the pool. For a PoolCop, access to the PoolCop account to generate an API key.
  • The ETS project of the installation, where the pool’s group addresses will be created.
  1. Wire the gateway to the KNX bus, the power supply and the Ethernet network. Note the MAC address and serial number before closing the cabinet.
  2. Add it to a Can’nX Cloud project with its QR code, or with its MAC address and serial number, then start its initialization: about ten minutes, with the gateway powered and connected to the Internet.
  3. Open the Pool’nX window from the gateway page and find its settings.
  4. Connect the pool controller: Klereo, with the Klereo Connect credentials, or PoolCop, with a PoolCop Cloud API key. Choose the right type of pool from the start: changing it erases the whole configuration.
  5. Send the statuses on the KNX bus: one group address per measurement or state, with the DPT set by Pool’nX. The values of each controller are in the Klereo table and the PoolCop table.
  6. Map the commands the pool receives from the KNX bus: filtration, lighting, pump, valve, auxiliaries, heating setpoint.
  7. Export the addresses to ETS as a CSV file, import it into the ETS project, then link the addresses to the objects of the KNX devices and program them.
  8. Set the options: periodic status sending or on request via KNX, and a watchdog sent every minute.
  • In the project’s gateway list, the icon in the Online column is green.
  • In the Pool Status table, Live values is followed by a green dot.
  • A command sent from the bus updates Last event, then the matching state in Pool Status. With PoolCop Cloud, allow up to about two minutes. Then watch the pool equipment.

For an offline gateway or an abnormal LED, see Pool’nX wiring. Pool’nX questions and troubleshooting answers the other frequent cases: greyed-out button, empty pool list, PoolCop key rejected, status missing from the bus, command with no effect. If the problem persists, write to support@can-nx.com with the gateway name, its serial number and the step reached.