Pool’nX local configuration site: IP address, time, login and reboot

The Pool’nX gateway has its own configuration site, opened from a browser on the local network at its IP address. There you set the IP address, DHCP and DNS, the time server and the sending of the time on the KNX bus, and the site credentials, and you reboot the gateway.

Intended for the installer or the network integrator. The pool itself is configured in Can’nX Cloud: see opening Pool’nX. The KNX-IP settings and the group monitor have their own guides: KNX-IP and address tables, group monitor and logging.

Before you start

• The gateway is online, and the PROTECT switch on its front panel is set to OFF: see Pool’nX wiring.
• Note its Local IP address on its page in Can’nX Cloud.
• Your computer is on the same local network as the gateway.

Set the credentials from Can’nX Cloud

The credentials of the local site can also be set remotely.

1. In Can’nX Cloud, open the Pool’nX page, then click Advanced Configuration. The Gateway configuration window opens.
2. Next to Modify the login details, click the button with the badge icon.
3. Enter the User name, without special characters, and the Password. The password has At least 8 characters, At least one capital letter and a digit (Contains at least one digit), without special characters.
4. Click Validate. The login details have been modified confirms the save.

In the same window, Configuration page opens the classic view of the site remotely, through a remote connection. If the remote connection is not active, the Remote connection window opens: choose a Connection time, click Connect, then click Configuration page again. Preparing proxy… appears during the preparation.

Sign in to the local site

1. In a browser, enter the local IP address of the gateway in the address bar, for example 192.168.1.50 (example).
2. On the Login page, enter the Username and the Password, then click Log In.
3. The Gateway Overview home page appears with the load and voltage of the KNX bus, its activity and the latest telegrams.

The left menu groups the pages: Network, KNX-IP, Adresses Tables and NTP under Configuration; KNX Group Monitor and KNX Datalogging under Monitoring; Security & Reboot under System. Classic View opens the equivalent page of the former interface; Log Out ends the session.

Set the IP address of the gateway

1. Open Network. The Network Settings page shows the Ethernet section.
2. If needed, fill in the Device name in network. MAC-Address is displayed read-only.
3. For an address assigned by the network, tick DHCP: the address fields are then greyed out.
4. For a fixed address, untick DHCP, then fill in IP-Address, Network gateway address, Network mask and Primary DNS. Secondary DNS (optional) and Tertiary DNS (optional) are optional.
5. Click Save. Network settings saved successfully confirms the save, and the Ethernet interface restarts.

With a fixed address, then open the site at the new address. Ask the network administrator for the values.

Set the time and send it on the KNX bus

1. Open NTP. The Time Server Settings page appears.
2. Fill in the NTP-Server, choose the Time zone and tick Daylight saving time for the automatic switch to summer time.
3. In KNX sending time, choose Do not send, Every minute, Every hour or Once a day.
4. To send the time, fill in the KNX Time group and the KNX Date group, for example 0/0/1 and 0/0/2 (example).
5. Click Save. Time server settings saved successfully confirms the save.

Timestamp shows the time of the gateway. If no NTP server can be reached, click Set time: the gateway takes the time of your computer and Time set successfully appears.

Change the credentials and reboot

1. Open Security & Reboot.
2. In Set login and passwords, enter the Username, at least 2 characters long, then the New Password, at least 4 characters long, twice.
3. Click Save. Credentials updated. Please log in again. appears and the session closes: sign in again with the new credentials.
4. To reboot the gateway, click Reboot in the Reboot section. The Reboot Gateway window shows The gateway will reboot and be temporarily unavailable. Continue? Confirm: Gateway is rebooting… appears.

The Reboot button is also available on the home page.

Check the result

• After an address change, the site responds at the new IP address and the Can’nX Cloud page shows this Local IP address.
• Timestamp shows the expected time. With sending on the bus, the ETS group monitor receives the time and the date on their addresses.
• After a reboot, the gateway comes back online in Can’nX Cloud.

Troubleshooting

Message or symptom	Cause and action
Authentication failed, Invalid username or password. Please try again.	Incorrect credentials. Set them again from Can’nX Cloud, with Modify the login details.
Network error. Please check your connection.	The browser cannot reach the gateway. Check the IP address and that the computer is on the same network.
Site unreachable after switching to a fixed address	The address, the mask or the network gateway does not suit the network. Go over them again with the network administrator.
Advanced Configuration greyed out in Can’nX Cloud	The PROTECT switch is set to ON, or the gateway is offline.
Preparation failed, click to retry	The preparation of remote access failed. Click the refresh button to try again.
Failed to save network settings, Failed to save time server settings or Failed to save settings	The save did not succeed. Reload the page, check the values and save again.

For other situations, see Pool’nX troubleshooting. If the problem persists, write to support@can-nx.com with the gateway name, the page concerned and the message displayed.

French labels: Configuration Avancée, Configuration du produit, Modifier les identifiants, Page de configuration, Connexion à distance, Temps de connexion, Connexion, Préparation du proxy en cours….