Access Control: set the administrator email and copy the Admin link

In the Access Control section of Link’nX, you designate the person who will manage access codes in Access Control: you save their address in Administrator Email, then copy the administration link to pass on to them. They then sign in to Access Control with this link and their email address.

Intended for the administrator or installer authorized to configure access control for the project and the gateway.

Before you start

• Have ready the email address of the person designated to manage the codes.
• If an address is already saved, check this assignment before changing it.

Open the administrator configuration

1. Open Link’nX with the access provided and check the project and the gateway in the header.
2. In the sidebar, open Devices → Security & Access → Access Control. You can also type Access in Search a device…, then click its card. On mobile, first open the three-line menu.
3. If a padlock appears, follow the licenses and navigation guide. Do not switch links to get around this restriction.
4. Locate Administrator Configuration, above the list.

Save the administrator email

1. In Administrator Email, enter the address of the authorized person. The field’s help text reads Email address authorized to manage access codes.
2. Click outside the field, for example on the Administrator Configuration title. Leaving the field triggers the save when the address has changed; this email has no dedicated save button.
3. Wait for Saved successfully. For Invalid email address, correct the entry, then leave the field again. After Error saving, consider that the change was not kept.

Copy the Admin link

1. Click Copy Admin Link and wait for Admin link copied to clipboard. This button copies the link; it does not send any email to the designated person.
2. Pass the link on to the authorized person. They use it with their email address as described in the Access Control administration sign-in guide.

Check the result

• Leave the section, return to Access Control and reread Administrator Email.
• Once the person has signed in, check with them the sites actually presented: copying the link does not guarantee access to all the expected sites.

To then declare an access point in this same section, follow the hardware declaration.

Troubleshooting

• Copy Admin Link is grayed out: Administrator Email is empty. Enter the validated address, leave the field, wait for Saved successfully and reread it before copying.
• Failed to copy link: retry the copy if the browser allows it. If it still fails, contact support stating Link’nX, the device and the browser used.
• The sign-in link does not arrive although the address is saved: check the address entered in Access Control and the spam folder with the sign-in guide.
• A site is missing or rights must be removed: have the scope and the procedure checked by support. Do not rely on clearing or replacing this field to revoke access already granted.

Contact support

If these checks are not enough, write to support@can-nx.com stating the project, the context and the steps performed. Do not send the Admin link.

French labels: Appareils → Sécurité & Accès → Contrôle d’accès, Configuration Administrateur, Email Administrateur, Copier le lien Admin, Enregistré avec succès and Lien admin copié dans le presse-papiers.