Sign in to Access Control administration with an email link

Access Control administration, where you create and track guest bookings and access codes, does not ask for a password: you receive a login link by email. The interface is in French; labels are given in French with their English meaning.

For the Access Control administrator. A guest does not need to sign in: they use their personal link, as described in View your guest access code.

Before you start

• The address of your Access Control space, provided by your Can’nX contact.
• The email address linked to your administrator account. This is the address saved in the Administrator Email field of the access control in Link’nX. If you are authorized to configure this project, the guide Enter the administrator and copy the link explains where to save this email and find the Admin link.

Request and open the login link

1. Open the address of your Access Control space. The screen shows the titles Access Control and Administration des accès (Access administration). If your session is already open, you go straight to Aujourd’hui (Today).
2. In Votre adresse email (Your email address), enter your administrator address.
3. Select Recevoir le lien de connexion (Receive the login link). During the request, the button shows Envoi en cours… (Sending…), then the message “Si cet email est associé à un compte admin, un lien de connexion a été envoyé.” (If this email is associated with an admin account, a login link has been sent.) appears. It is shown for any address entered and does not confirm that an account exists.
4. Open the login link received in your inbox. Connexion réussie! Redirection… (Login successful! Redirecting…) appears, followed by the Aujourd’hui page.

Check the result

The Aujourd’hui page is open and your email address appears at the bottom of the navigation, with the number of sites you can access. Continue with Choose a site and view bookings.

Sign out

Use the button to the right of your email address, shown as an arrow leaving a door and named Se déconnecter (Sign out). You return to the login screen.

Troubleshooting

Situation	Action
Le lien est invalide ou a expiré. (The link is invalid or has expired.) or Erreur lors de la vérification. Veuillez réessayer. (Verification error. Please try again.)	Select Retour à la connexion (Back to login) and request a new link.
No email received	Check the address you entered and your spam folder. Also check that it is the address saved as Administrator Email: no link is sent to any other address.
New account, permissions to check or change, space not found without this access	Contact support.

If the problem persists, write to support@can-nx.com, mentioning Access Control and the message displayed. Do not send the personal link or an access code.