View bookings and access codes in Access Control
Access ControlAdministrator
Access Control: Sites and Bookings pages of the administration, French interface
In Access Control, each site groups its access points, for example a door or a room, and their bookings. Open a site to see its active and upcoming bookings, or the full list to find a booking, its state and its access code.
For the administrator signed in to the French interface. To book an access point, follow Create a booking.
Open a site
Section titled “Open a site”- In the navigation, select Sites. The first accessible site opens.
- In the list that appears under Sites, select the name of the relevant site. Check this name at the top of the page before taking any action.
- Look at Les accès (Access points) to find the name of the access point. These cards present information: to create a booking, use Nouvelle réservation (New booking) at the top of the page.
A card may show hors ligne (offline). This indicator does not replace a check of the physical door.
See the site’s bookings
Section titled “See the site’s bookings”- En ce moment (Right now): active bookings.
- À venir (Upcoming): scheduled bookings. The number in parentheses gives their total, but the section shows at most ten rows; beyond that, use Réservations (Bookings).
- Cette semaine par accès (This week by access point): booking start times from Monday to Sunday, one row per access point. Each cell shows up to three items, then a number +… if there are more.
The days in this table follow your browser’s time zone; the times of a booking follow its own time zone. To check a period, look at the booking’s fields, without changing its times to correct a mere display issue.
Find a booking in the full list
Section titled “Find a booking in the full list”- In the navigation, choose Réservations.
- Choose a filter. The number in parentheses shows the number of bookings in the filter.
- Identify the row by the guest, the access point name, the site and the times displayed.
| Filter | States included |
|---|---|
| Toutes (All) | All bookings |
| En cours (Current) | active and à venir (upcoming) |
| Terminées (Ended) | expirée (expired), révoquée (revoked) and annulée (canceled) |
The Aujourd’hui (Today) page does not replace this list: under En ce moment, it shows active bookings and those starting within the next 12 hours.
Show or hide the access code
Section titled “Show or hide the access code”On the row, the code is hidden by dots. The Afficher le code (Show code) button, in the middle of the row, reveals it; selecting it again, Masquer le code (Hide code), hides it. Keep this code confidential.
Check the result
Section titled “Check the result”Before acting on a booking, check the site at the top of the page, then the access point, the guest, the times and the state. To change it, see Edit or delete a booking.
Troubleshooting
Section titled “Troubleshooting”- Nothing is displayed: first switch to Toutes, then check the site and the session’s email address.
- For other symptoms, follow the Access Control troubleshooting guide.
Site introuvable. (Site not found.) or a list that stays empty is not enough to conclude that something was deleted. In that case, write to support@can-nx.com, giving the site concerned and the checks already carried out, without any code or personal link.