Find or delete equipment in Emergy’nX

The Equipment list in Emergy’nX shows the configuration of each device in the project: name, type, phase and maximum power. From this list, you open equipment to review or edit its parameters, or you delete a configuration that is no longer needed.

Intended for administrators and installers in charge of configuring the real project. To view a power value or request Auto/OFF/ON day to day, use the dashboard cards instead.

Find the configuration of a piece of equipment

1. Check the project name in the top bar, then open Equipment in the left menu. On a phone, first open the three lines Toggle navigation.
2. Wait for the list to load. Find the device by its Name, then check Type, Phase and Max Power.
3. In Actions, on the right of the row, click the Edit pencil. On a narrow screen, scroll the table horizontally to reach the actions.
4. Check the equipment name on the edit page before filling in a field.
5. If you only want to view the configuration, then go back with the Back arrow at the top left, without changing the fields.

Max Power is a configuration parameter in kW, separate from the instantaneous power shown on the dashboard.

The two-sheet Duplicate button opens a copy draft, which is only stored when you save; this path is detailed in create, edit or duplicate equipment. It is not a way to fix missing data on existing equipment.

Delete a configuration that is no longer needed

The confirmation states that the deletion cannot be undone. First check with the person responsible for the installation that this configuration really must be removed.

1. In Equipment, identify the row and check the name and the type.
2. Click the Delete trash can on the right of this row.
3. In Delete Equipment, reread the name shown. Click Cancel if it is not the right device or if you want to keep it.
4. If the removal is really intended, click Delete in the confirmation.

This removal concerns the configuration in Emergy’nX and tells you nothing about the state of the physical device, powered or stopped: do not use it as a power-off procedure, nor as an assurance that the power supply is maintained.

Check the result

After a deletion, wait for the update, then check that the row no longer appears in the list of the same project. Check the list itself: the confirmation closing does not on its own indicate that the removal succeeded.

Troubleshooting

Display	Check and next step
No equipment configured yet	Check the project. If known equipment should appear, have the situation confirmed before creating copies.
Failed to load equipment	Check your connection, then reopen the section. If the problem persists, contact support.
The equipment no longer opens from the list	Go back with Back, wait for the list and look for the same name. If the problem persists, contact support.
The Equipment section does not appear	Check the demo, mobile and TV mode variants. This symptom alone does not indicate a missing license.
The row is still present after a deletion and reopening the list	Contact support without repeating deletions, because the result is uncertain.

For any persistent difficulty, write to support@can-nx.com with the project, the equipment name, any message displayed and the steps actually tried.

French labels: Équipements, Nom, Type, Phase, Puissance max, Actions, Modifier, Dupliquer, Supprimer, Annuler and Précédent.