Emergy’nX: force equipment ON or OFF, then return to Auto

On the Emergy’nX dashboard, each equipment card carries the Auto, OFF and ON buttons. They force a device to stop or run, then hand control back to automatic control.

For people authorized to control the equipment concerned in their real project. A forced mode can change how the device operates: identify it before acting. In the demo, these commands do not control your installation.

Before you start

Check the project name in the top bar and the Connected indicator. If you are not sure you are in your real project, start by checking your access.

Force the device to run or stop

1. Open Dashboard, then Equip. in the bar at the bottom of the dashboard. On a phone, the button may show only four squares.
2. Find the device’s card by its name, scrolling the panel if necessary. Fictitious example: Reception heating.
3. Below its power, click the desired mode:

Button	Request
Auto	Hand control back to automation, which decides: the device does not necessarily stay on permanently.
OFF	Request a forced stop.
ON	Request forced operation.

The click sends the request directly: this path has neither a save button nor an additional confirmation. Avoid repeated clicks while waiting for a result.

Return to automatic control

To end a forced mode, click Auto on the same card, then check the result. This choice hands control back to automatic control; it does not restore a history of previous settings.

Check the result

After the request, look together at the highlighted button, any On or Off indication on the card, the power and the observable behavior of the device. Zero power is not enough to establish the mode; confirm that the command was physically executed by observing the device itself.

Troubleshooting

If nothing changes after the click:

1. Check that you are in the real project: the demo does not pass these requests on to the equipment.
2. Check the card name and the displayed connection. If it shows Disconnected, wait for it to be restored before making a new request.
3. Do not change the addresses, the equipment type or the control scenarios for this issue alone.

To send a custom setpoint rather than a forced mode, follow the Custom path. If you do not know which value or unit to choose for the device, contact support before entering it. For other symptoms, see the dashboard and common issues.

Contact support

If you have already tried in the right context and there is still no result, write to support@can-nx.com with the project, the equipment, the button chosen, the time, the observed mode and power, and the attempts made.

French labels: Tableau de bord, Équip.; the buttons keep the names Auto, OFF and ON.