Open or create a Chart’nX dashboard from Emergy’nX

In Emergy’nX, the Chart’nX section of the navigation gathers the project’s Chart’nX dashboards: View displays the charts, Configure opens the generator and New dashboard creates an energy dashboard. A user can view the dashboards; their configuration belongs to the administrator or installer in charge of the project.

Before you start

• Emergy’nX is open on your project, whose name appears in the top bar. To find the project, the language or the menus, see the Emergy’nX landmarks.
• You are not in demo mode: the Chart’nX section is not offered there.

Open an existing dashboard

1. In the left navigation, open Chart’nX by clicking its name or its chevron. The project’s dashboards appear under this section.
2. Select the name of the dashboard you are looking for. Its content loads in the page.
3. Choose View to display the charts, or Configure to open the dashboard’s generator. Stay in View to consult or export.

When the navigation is collapsed, click its bar chart icon, near the bottom of the navigation: the Chart’nX menu contains the same dashboards. On mobile, first open the three-line button at the top left, then the Chart’nX section; scroll the navigation if needed.

Create a new energy dashboard

Select New dashboard under Chart’nX. The generator opens on an untitled dashboard. The command is offered as soon as a project is associated with the session, outside demo mode; your account also needs the rights required to save the changes. For the common validation and closing steps, see Save and exit the generator.

Check the result

Before using the data, check the project and the dashboard name in the Chart’nX header. Then follow Set the period or Export the data.

Troubleshooting

Situation	Meaning and action
Chart’nX section missing	It is not offered in demo mode. In your usual session, check that you are on the right project.
No dashboard created yet	No dashboard is shown in the list. Do not create a replacement dashboard to solve a simple empty display.
Failed to load dashboard	Loading failed. Check your connection, then reopen the dashboard.
Loading that goes on	Check your connection, then reopen the dashboard. If you have already tried, contact support.
Unable to read dashboard information for configuration.	Contact support.

To contact support, write to support@can-nx.com specifying Emergy’nX, the dashboard, the message and the attempts made. Do not send the full dashboard link or your login credentials.

French labels: Visualiser (View), Configurer (Configure) and Nouveau dashboard (New dashboard).