Open a Chart’nX dashboard from the Boss’nX Analytics page
Chart’nXUserAdministratorInstaller
Boss’nX building supervision: Analyses page, Chart’nX tab, View analytics permission
In the Boss’nX supervision of a building, the Chart’nX tab of the Analytics page shows the project’s existing Chart’nX dashboards. It is intended for users, administrators and installers who view these dashboards.
This page presents the existing dashboards: the creation commands and the Configure tab described for Emergy’nX belong to another interface.
Before you start
Section titled “Before you start”- Your role has the View analytics permission. The administrator role is not needed to view an authorized dashboard.
- In a hypervision, first open the supervision of the relevant building: the following steps take place in this supervision.
Open the dashboard
Section titled “Open the dashboard”- Select Analytics in your page bar, or open Menu, then Analytics. On a tablet or a phone, the bar and Menu are at the bottom of the screen.
- Open the Chart’nX tab, next to Trends. It stays in the Analytics page, whatever the screen.
- In the Dashboards panel on the left, choose the dashboard name. The first available dashboard may already be open when you arrive on the page.
If the dashboards panel is reduced to a column of icons, click the right-pointing chevron, tooltip Expand panel. The left-pointing chevron, Collapse panel, hides the list again without changing the dashboard.
Check the result
Section titled “Check the result”Check the project and the dashboard shown in the Chart’nX header. You can then set the period or export the data.
Troubleshooting
Section titled “Troubleshooting”| Situation | Action |
|---|---|
| Analytics missing | Have the building administrator check the View analytics permission. |
| No dashboards available | Check the selected building, then reopen the page. If the message persists on the right building, contact support. |
| Chart’nX is not configured for this project. | Contact support. |
| Unable to load Chart’nX | Check the connection and try again once. If the problem persists or if you have already done so, contact support. |
To contact support, write to support@can-nx.com stating the building, the dashboard and the message, without the full link or sensitive data.
French labels: Analyses for Analytics, Courbes for Trends, Déplier le panneau and Replier le panneau.