Command history of a zone or floor in Boss’nX

The Boss’nX History panel lists the commands recorded for the components of a zone or floor: datapoint, value, author and timestamp. A search and component filters help you find who commanded what, and when.

Intended for users, administrators and installers with the permission to view the supervision’s logs, including in a supervision opened from the hypervision, within the account’s scope. For a single component, with its KNX entries, use the component history instead.

Open a zone’s history

1. Open Building, By floor tab, and find the zone card.
2. Click its small history icon, if available. You can also open the zone, then click History next to its title.
3. Check the zone name under the History title of the panel that opens on the right.

The access landmarks are detailed in the building topology and viewing a zone.

Open a floor’s history

In the By floor tab, click History in the floor’s header, then check its name in the panel subtitle. The grouping of zones attached directly to a building part is not a floor: it has no such button.

Read an entry

The panel shows the recorded commands concerning the components attached to the selected zone or floor. The most recent entries appear first, grouped under Today, Yesterday or a date.

Each entry shows the datapoint concerned and the recorded value, then the component, the available user or role label and the timestamp. A dash may replace missing information. The name displayed for the author may be a role label when the account is not resolved.

The value is the one written in the command: it may be numeric even if the component’s state is displayed elsewhere as text. To check the physical state obtained, look at the component’s status feedback.

When available, the panel’s Analytics button opens the Analytics page with the monitored datapoints of the zone’s or floor’s components already selected. Then follow displaying measurements in a chart.

Search and filter in a zone

1. Enter a word or a value in Search….
2. Wait for the list to refresh. The search covers the displayed datapoint, component, author label and value.
3. If needed, click the button bearing a component name to limit the list to that component.
4. Select several components to see their entries together. Click a button again to remove it from the selection.
5. Use All to remove the component selection. Also clear the search to see all the zone’s loaded entries again.

The first five filter buttons are visible; a +… button shows the following ones. A component with a zero counter cannot be selected. These counters cover the commands loaded before the text search, so they do not necessarily decrease with it.

Search in a floor’s history

Use Search… to find a component, a datapoint, an author or a value in the floor, and keep All for this view.

If clicking a zone chip produces an empty list despite a non-zero counter, return to All, clear the search, then open the zone’s history directly.

Close or reload the panel

Click the Close cross, press Esc or click outside the panel. Closing clears the panel’s search and filters; the logs remain intact.

In the demo, the top banner may cover the panel’s title and cross. Use Esc or click in the darkened area outside the panel instead.

The panel loads the entries when it opens, with no continuous refresh afterwards: reopen History to request a new load. The retention period of the commands is not shown in this panel.

Troubleshooting

Display	What to do
No results for this search	Clear Search…, choose All, then check the zone or floor scope.
No log	Close and reopen the panel. Check the expected component and period with the administrator before concluding that no command was sent.
Error message or loading that does not complete	Check your session, then reopen the panel once. Note the exact message if the failure persists.
History button missing	Have the log viewing permission checked. On a narrow screen, use a wider screen if the actions near the title are out of view.

Contact support

If these checks do not let you find the expected entry, write to support@can-nx.com with the supervision, the zone or floor, the component, the date you are looking for and the result obtained. Also write to support:

• to identify precisely an author whose display is ambiguous, giving the date and the component;
• for an archive search or a precise retention period;
• if a zone chip in a floor gives an empty list, giving the floor and the chip;
• if a loading error persists, with the exact message.

French labels: Historique, Rechercher…, Tous, Aucun log, Aucun résultat pour cette recherche, Aujourd’hui, Hier, Fermer, Analyses.