Boss’nX legacy alert recipients: view and export to CSV
Boss’nXAdministratorInstaller
Boss’nX, supervision: Users then Roles, read-only Legacy recipients window
The Legacy recipients window in Boss’nX is a read-only reference of the recipients of the previous notification model: email address, event type, severities, channel and whether they can be migrated. It serves as a basis for preparing role-based notifications, which determine current sending, and can be exported to CSV.
Intended for the administrator or installer authorized to manage roles.
View the reference
Section titled “View the reference”- Open the relevant supervision, then Menu → Users, Roles tab. From hypervision, first enter the supervision.
- Click Legacy recipients and wait for the window to open.
- Read the Email, Event type, Severities, Channel and Migratable columns. Scroll the table if necessary.
To close, use Close, the cross, Escape or a click outside.
Interpret the Migratable column
Section titled “Interpret the Migratable column”- Migratable: Yes indicates a match with the role-based notification model.
- No signals that a direct carry-over is not indicated. For a recipient marked non-migratable or a carry-over whose effects are uncertain, have the administrator check the rules and accounts.
This window offers no button to apply a migration or edit a row. To prepare the current rules, follow role notifications.
Download the CSV
Section titled “Download the CSV”- In the loaded window, click Download CSV.
- Find legacy-recipients.csv in your browser’s downloads.
- Open it with the comma separator and UTF-8 encoding if your spreadsheet application asks for these settings.
The file contains all the rows of the window: it offers no search or checkboxes to narrow the export. The export changes neither the recipients nor the current rules.
| Item | File content |
|---|---|
| Headers | In the interface language |
| Event types, severities, channels | Values from the list |
| Multiple severities | Separated by a vertical bar |
| Migratable | yes or no, even with French headers |
| Cell containing a comma, a quotation mark or a line break | Protected by CSV quotation marks |
Check the result
Section titled “Check the result”- The file has the five columns and all the recipients displayed in the window.
- To find out who currently receives alerts, close the window, then view the role’s notifications: this legacy list alone does not tell you.
Troubleshooting
Section titled “Troubleshooting”| Message or symptom | Action |
|---|---|
| No legacy recipients found. | The loaded reference contains no rows and Download CSV is disabled. Current notifications are viewed in the roles. |
| The window does not open, a failure message appears | Check the supervision, then click Legacy recipients again. |
| The download does not appear | Check the downloads list and any blocking reported by the browser, then try once more. |
Contact support
Section titled “Contact support”If the result remains unexpected, the file is still missing or its content is inconsistent, write to support@can-nx.com with the supervision, the context and the observed message.
French labels: Menu → Utilisateurs → Rôles → Anciens destinataires, Télécharger le CSV, E-mail, Type d’événement, Sévérités, Canal, Migrable, Fermer. The suggested name becomes anciens-destinataires.csv.