Boss’nX hypervision map: find and open a supervision

The Supervision map of the Boss’nX hypervision dashboard places each supervision, that is each site or building, on a map and as summary cards. Clicking one of them opens the supervision you want to work in.

This path is for users authorized to view the hypervision.

Before you start

• You are in the relevant hypervision. To get there from a supervision, follow switch between supervision and hypervision.
• On a tablet or phone, the hypervision navigation is in the bottom bar, where Hypervision dashboard is called Home.

Display the supervision map

1. In the hypervision navigation, click Hypervision dashboard.

2. Find the Supervision map block. If it is lower down in the dashboard layout, scroll the page.

3. Below the map, find the summary cards. Each one shows the name of a supervision, its location, its number of favorites and its number of active alarms.

   

The number of active sites accompanies the supervisions shown.

Open a supervision

1. Find its name on a summary card. The name shown may be the site title.
2. If a geographic marker is present, its tooltip also identifies the supervision. Change the zoom with the map’s + and − controls, and move the map to tell nearby markers apart.
3. Click the supervision’s summary card, or its identified marker.

The supervision opens with its own navigation: its page bar, with Dashboard, Building, Alarms…, and the Menu, depending on the authorized pages. To return to the hypervision afterwards, use the hypervision chip in the header, to the right of the site name (Back to hypervision…), as described in navigation between the two contexts.

View accounts or favorites

• To view accounts, the entry in the aggregated view is Hypervision users (Users in the bottom bar). In an open supervision, it is Menu → Users. These entries depend on account management rights: see view users.
• To work on a component already shown in the aggregated dashboard, you can also use the hypervision favorites, without opening its supervision from the map.

Check the result

• After it opens, check the supervision name in the header.
• Opening a supervision does not change your role: the available accesses depend on the account and its authorizations.
• To know the state of a specific supervision, open it and look at its context. The number of active sites is not enough to confirm its connection.

Troubleshooting

Situation	What to do
The map background does not appear, but the summary cards are visible	Click the summary card of the supervision you want: you continue navigating without waiting for the background to display.
No supervision is available yet. appears in the map	Look for summary cards below it and, if there are any, use them to open a supervision. Otherwise, check the selected hypervision with the administrator, then reload the page.
Loading failed replaces the dashboard	Read the message, click Retry and wait for the result.
Clicking does not open the supervision	Check the context with the administrator. Do not keep changing settings to obtain access.

For other questions about the dashboard, see the frequently asked questions about the hypervision dashboard.

If loading fails again, if an expected supervision is still missing or if opening remains unexplained, contact support@can-nx.com, specifying the context, the message and the attempts already made.

French labels: Tableau hypervision, Cartographie des supervisions, sites actifs, favoris, alarmes actives, Utilisateurs hypervision, Chargement impossible, Réessayer.