Run a Link’nX scenario or action from a Boss’nX component

A Boss’nX datapoint linked to a Link’nX scenario or action shows a Run button: one click, confirmed if the datapoint requires it, sends the command to the gateway that holds this target. This datapoint is a trigger; it returns no status feedback.

For users, administrators and installers authorized to control the datapoint, in a standalone supervision or one opened from the hypervision. To create or correct the link, see link a datapoint to a Linknx action or scenario.

Before you start

• The datapoint is already linked to the expected action or scenario. If the association is unclear, have the administrator check it before running.
• Your account is authorized to control this component.

Find the datapoint

1. Open the zone from Building, By floor tab, then locate the component.
2. Expand its card or open its detail to find the associated datapoint.
3. Check its label. The datapoint shows a Run button, accompanied by a triangle.

Run the action or scenario

1. Click Run once.
2. If Confirm the command appears, read Run « … »? and check the name displayed.
3. Click Send to confirm, or Cancel to abandon before sending.

The datapoint uses its already configured association: when you click, you do not choose another action, scenario or gateway. Once the request is sent, Cancel can no longer reverse the effects of the action or scenario.

Check the result

During the request, an indicator spins in the button and running again is disabled. When the request succeeds, Sent appears briefly with a check mark.

Sent means that the interface accepted the sending: this datapoint provides neither scenario execution feedback nor a physical result. Check the relevant states in the installation when this check is available. Do not run it repeatedly in search of an uncertain result.

Troubleshooting

Display	Check
Controls locked, as the tooltip of an inactive Run button	Check the access context and have your permissions checked.
You are not allowed to run this point.	Have your profile and your scope for this component checked.
« … » was not found — deleted from the gateway?	Have the datapoint’s association with the expected action or scenario checked before concluding that it was deleted.
Could not run — the command was not sent.	Check your session and note the context of the failure.

For other symptoms, see command troubleshooting. If the problem persists, or if you need to know precisely what was run without verifiable feedback, contact support@can-nx.com with the component, the datapoint label, the exact message, the time of the request and the steps already tried.

French labels: Exécuter, Envoyé, Confirmer la commande, Envoyer, Commandes verrouillées.