UniFi Access action in Link’nX: unlock, lock rules and emergency

A UniFi Access action controls a door declared in Link’nX: momentary unlock, lock rule (keep locked or unlocked, unlock for N minutes, back to schedule) or emergency state of the controller. It runs in the scenario you add it to.

Intended for administrators and installers, once the door is declared in Link’nX in the relevant project and gateway. For the KNX bus, the UniFi Access gateway table only offers Unlock (momentary) and Keep unlocked: rules with a duration and the emergency are configured in the Actions form described here.

Create the action

1. Open Actions → Add, then select UniFi Access.
2. Fill in Name, required, for example Fictitious thirty-minute unlock.
3. Select the UniFi Access door.
4. In UniFi Access action, choose the command and its settings, described below.
5. Click the floppy disk at the bottom right and wait for Success!. The action appears in the list.
6. Add it to the intended scenario and save that scenario, as described in the scenario guide.

Choose the command and its settings

Unlock (momentary) requests a temporary unlock. Its duration depends on the Access controller: no duration field is offered for this command.

Lock rule displays a second list with the same name:

Rule	Requested effect
Keep locked	Keep the door locked until the rule is reset
Keep unlocked	Keep the door unlocked until the rule is reset
Unlock for N minutes	Unlock for the duration entered, then return to the schedule
Reset (back to schedule)	Cancel the rule and return to the door’s schedule
Re-lock early	Lock now without waiting for the end of the schedule

For Unlock for N minutes, fill in Duration (minutes) with a whole number from 1 to 480, for example 30. An empty duration, 0, 480.5 or a value greater than 480 is rejected. The other rules do not use a duration.

After a rule change, review the settings shown. If the door’s schedule provides for an unlocked period at that time, returning to the schedule does not lock it immediately.

Trigger an emergency: evacuation or lockdown

Emergency displays two checkboxes, Evacuation and Lockdown. This command applies to all doors of the selected Access controller, even though the form makes you choose a door. Evacuation requests that they be unlocked; Lockdown requests that they be locked.

Have this path and the return to normal validated by the person responsible for the installation before adding the action to a scenario. The priority applied when both boxes are checked and the effect on the other rules remain to be confirmed for the installed version: contact support before relying on them. Do not use Emergency to test a door during troubleshooting.

Edit the action or cancel a rule

To edit or duplicate the action, use the action editor: check Name, UniFi Access door and the command, then save.

Deleting a saved action leaves in place a rule already applied to the controller. To return to the schedule, configure and run a Reset (back to schedule) action in the authorized context.

Check the result

1. Reopen the action from the list and review the door, the command and its settings.
2. Check that the action is in the right scenario and that the scenario is saved.
3. Have the scenario run under the conditions set by the person responsible for the installation, then watch the door. Success! confirms that the action is saved, not that an unlock took place.

Troubleshooting

Symptom or message	Action
The duration must be a whole number of minutes between 1 and 480 or Please enter a duration in whole minutes between 1 and 480	Enter a whole number from 1 to 480 with the Unlock for N minutes rule
Please select a lock rule	Choose a rule in the second list
The Duration (minutes) field does not appear	Choose the Unlock for N minutes rule: the momentary unlock has no duration
The action is saved, but the door does not move	Check the declared door, then that the action is used by the right scenario and that this scenario has been triggered

If the declaration and the scenario have already been checked, write to support@can-nx.com with the requested command, the door concerned, the time, the observed result and the tests carried out. Do not attach any token, access code or occupant data.

French labels: Action UniFi Access, Déverrouiller (momentané), Règle de verrouillage, Déverrouiller pendant N minutes, Durée (minutes) and Réinitialiser (retour au planning). In the KNX gateway table, Keep unlocked is labelled Maintenir déverrouillé in French.