Duplicate, disable or delete a Modbus gateway in Boss’nX

The Modbus Gateways page in Boss’nX lists the supervision’s shared Modbus TCP accesses. There you can find a gateway, duplicate it for a new access, stop or resume its polling, or delete it.

Intended for administrators and installers with Manage Modbus, preferably on a computer to work with the list and the form side by side. To create a gateway or change its fields, follow adding or editing a Modbus gateway.

Find a gateway

1. In the relevant supervision, open Menu → Modbus gateways, in the Integration family; if it is folded, click its title first.
2. Use the search above the list: it filters the gateways by name, IP address or port.
3. Click Name, IP or Port to sort; click the same column again to reverse the order.
4. Click a row to review its parameters on the right.

No gateways configured. also appears when the search finds nothing: clear it if an expected gateway is missing.

Duplicate a gateway

1. If a form is open, click Cancel before starting.
2. On the row of the entry you want, click the icon showing two documents, Duplicate, to the right of the switch.
3. In Duplicate gateway, check the copied parameters. Adapt the name, the address, the port and the CannX gateway to the new planned access: the name is not changed automatically.
4. Click Save. Cancel before saving abandons the copy.

Duplication prepares a new gateway entry. Before using the copy, have the installer or support confirm what happens to the associations of Boss’nX datapoints and metering configurations: the new name appearing in the list does not tell you whether they were transferred or lost.

Enable or disable a gateway

A disabled gateway stops polling, as the interface states: the linked datapoints may report No signal after their delay. Notify the users concerned and check the expected impact with the installer. Do not disable a gateway simply to test its presence.

1. Finish or cancel any open form, then check the row concerned.
2. Click the switch in the Active column, whose tooltip is Enabled. The change applies immediately, without confirmation.

To enable the gateway again, use the switch or check Enabled in the form, then click Save.

Delete a gateway

No restore is offered on this page. Recreating an entry with the same name guarantees neither that the old associations are restored nor that they are lost: if a recovery may be needed, contact support before acting.

1. Have the datapoints and configurations that use this gateway checked.
2. On the right row, click the Delete trash icon.
3. Read the confirmation Delete gateway ”…”? and check the name. Cancel in the browser window to keep the entry, or confirm to request its deletion.
4. Wait for Deleted successfully.

Check the result

• After a duplication, find and reopen the new entry to review its parameters.
• After enabling or disabling, reopen the row and check the Enabled checkbox. Then check that data is coming in: the saved option alone does not show that physical communications have resumed.
• After a deletion, clear the search and check that the entry has disappeared from the list.

Troubleshooting

Cannot delete: … Boss’nX datapoints reference this gateway., shown to the right of the list, means that the deletion was refused. Have the installer handle the references concerned before a new request. Do not delete useful datapoints just to make the message disappear.

If Error while saving. appears after clicking the switch, reopen the row to read the actual state of Enabled before trying again.

For Error while deleting., an unexplained reference or a recovery to organize, contact support@can-nx.com with the supervision, the gateway name, the message, the number of references if it is displayed and the checks already made.

French labels: Nouvelle passerelle, Nom, IP, Port, Actif, Activée, Dupliquer, Dupliquer la passerelle, Supprimer, Suppression impossible : … datapoints Boss’nX référencent cette passerelle.