Declare a BACnet device in Boss’nX: IP address, port and instance

The BACnet devices page in Boss’nX lists the BACnet devices of a supervision with their IP address, port, instance and the gateway that reaches them. There you declare a new device, correct its parameters or delete its declaration.

Intended for administrators and installers, in a supervision opened directly or from hypervision. The declaration comes before BACnet discovery, which then lists the device’s objects.

Before you start

• Your role has the Manage BACnet right; see a role’s capabilities. Viewing access does not give access to this page.
• The installer has confirmed the device parameters: IP address, port, BACnet instance and the gateway that must reach it.
• A gateway is available on the site: without one, saving remains disabled.

Open the BACnet device list

1. Open the relevant supervision.
2. Choose Menu → BACnet devices, in the Integration family; if it is folded, click its title first. On a tablet or phone, Menu is at the bottom of the screen, to the right of the bar.
3. Find the device by its name, gateway, address and instance. Search (name, IP, gateway…) also accepts the port or the instance. If no row matches, empty the search with Clear.

On a computer, click Name, Gateway, Address or Instance to sort the list: successive clicks switch from ascending to descending order, then to no imposed order. On mobile, the devices appear as cards.

The Configured indicator shows that the device is declared. Whether the device and its gateway are reachable is then checked by discovery.

Declare or edit a device

1. Click Add device, at the top of the list, or Declare a device if it is empty. To edit an entry, click the Edit pencil on its row or card.
2. Check the title New BACnet device or Edit BACnet device.
3. Fill in the fields using the table below.
4. Click Save and wait for the form to close.

Field	What to enter
Name	A recognizable name, for example Test ventilation (fictional example).
IP address	The address of the BACnet device confirmed for the installation.
Port	The confirmed port of the device. Creation suggests 47808, the usual BACnet/IP port.
Device instance	The BACnet instance of this device. The form suggests 0 at creation: replace it with the expected value instead of keeping the default.
Gateway	The gateway that must reach the device. Check the suggested choice; if there are several gateways, select the right one. With a single gateway, its name is displayed without a list of choices.

Cancel or the Close cross abandons the pending changes. Once the device is saved, reopen it to correct a parameter, then save again.

Delete a declaration

1. Check with the installer which components use this device and the exact name of the entry to delete.
2. Click the Delete trash icon on its row or card. The deletion starts immediately: there is no confirmation step in this path.
3. Check that the entry has disappeared from the list.

No button here undoes a successful deletion. To recover a declaration or find out the effect of the deletion on components, contact support: recreating an entry with the same name does not necessarily restore their uses.

If This device is used by the following components: appears, the device stays in place. Note the listed components and have the installer examine these uses. Do not delete the components only to force the deletion.

Check the result

1. Find the entry in the list. A search that is still active may hide a renamed entry.
2. Reopen Edit to review the saved parameters.
3. Then run BACnet discovery to examine the objects exposed by the device. Saving does not start this discovery and does not test communication with the hardware.
4. To interpret the resulting list, view the discovered objects.

Troubleshooting

Situation or message	Action
BACnet devices missing from the Menu, or You don’t have permission to view this page	Check the open supervision and have the Manage BACnet right checked on your role.
No gateway available for this site. Create a gateway first.	Saving is disabled. Have the installer check the project and the gateway’s attachment. If you do not have the appropriate procedure, contact support.
The gateway this device was linked to no longer exists. Pick another one.	Saving remains disabled until a valid gateway is chosen. Choose an existing gateway only after confirming that it must take over this device.
Save failed or Delete failed	Note the message. If the save is uncertain, reopen the list and empty the search before recreating an entry, to avoid a duplicate.

Contact support

If the problem persists, write to support@can-nx.com with the supervision, the device name, the displayed message and the attempts already made. For a refused deletion, attach the displayed list of components and the checks made. Do not send any password or access key.

French labels: Menu → Appareils BACnet, Intégration, Ajouter un équipement, Déclarer un équipement, Configuré, Modifier, Supprimer, Nouvel équipement BACnet, Modifier l’équipement BACnet, Nom, Adresse IP, Port, Instance équipement, Passerelle, Enregistrer, Annuler.