---
title: "Pool’nX local configuration site: IP address, time, login and reboot"
description: Open the local web interface of the Pool’nX, set its IP address, DHCP, DNS and NTP server, change its login credentials and reboot the gateway.
canonical: https://wiki.can-nx.com/en/guides/pool-local-config/
language: en
product: Pool’nX
audience:
  - administrateur
  - installateur
context: "Pool’nX local configuration site: Home, Network, NTP, Security & Reboot"
---

# Pool’nX local configuration site: IP address, time, login and reboot

Context: Pool’nX local configuration site: Home, Network, NTP, Security & Reboot

The Pool’nX gateway has its own configuration site, opened from a browser on the local network at its IP address. There you set the IP address, DHCP and DNS, the time server and the sending of the time on the KNX bus, and the site credentials, and you reboot the gateway.

Intended for the installer or the network integrator. The pool itself is configured in Can’nX Cloud: see [opening Pool’nX](https://wiki.can-nx.com/en/guides/pool-access/). The KNX-IP settings and the group monitor have their own guides: [KNX-IP and address tables](https://wiki.can-nx.com/en/guides/pool-local-knxip/), [group monitor and logging](https://wiki.can-nx.com/en/guides/pool-local-monitoring/).

## Before you start

- The gateway is online, and the **PROTECT** switch on its front panel is set to OFF: see [Pool’nX wiring](https://wiki.can-nx.com/en/guides/pool-install-wiring/).
- Note its **Local IP address** on its page in Can’nX Cloud.
- Your computer is on the same local network as the gateway.

## Set the credentials from Can’nX Cloud

The credentials of the local site can also be set remotely.

1. In Can’nX Cloud, open the Pool’nX page, then click **Advanced Configuration**. The **Gateway configuration** window opens.
2. Next to **Modify the login details**, click the button with the badge icon.
3. Enter the **User name**, without special characters, and the **Password**. The password has **At least 8 characters**, **At least one capital letter** and a digit (**Contains at least one digit**), without special characters.
4. Click **Validate**. **The login details have been modified** confirms the save.

In the same window, **Configuration page** opens the classic view of the site remotely, through a remote connection. If the remote connection is not active, the **Remote connection** window opens: choose a **Connection time**, click **Connect**, then click **Configuration page** again. **Preparing proxy…** appears during the preparation.

## Sign in to the local site

1. In a browser, enter the local IP address of the gateway in the address bar, for example **192.168.1.50** (example).
2. On the **Login** page, enter the **Username** and the **Password**, then click **Log In**.
3. The **Gateway Overview** home page appears with the load and voltage of the KNX bus, its activity and the latest telegrams.

The left menu groups the pages: **Network**, **KNX-IP**, **Adresses Tables** and **NTP** under **Configuration**; **KNX Group Monitor** and **KNX Datalogging** under **Monitoring**; **Security & Reboot** under **System**. **Classic View** opens the equivalent page of the former interface; **Log Out** ends the session.

## Set the IP address of the gateway

1. Open **Network**. The **Network Settings** page shows the **Ethernet** section.
2. If needed, fill in the **Device name in network**. **MAC-Address** is displayed read-only.
3. For an address assigned by the network, tick **DHCP**: the address fields are then greyed out.
4. For a fixed address, untick **DHCP**, then fill in **IP-Address**, **Network gateway address**, **Network mask** and **Primary DNS**. **Secondary DNS (optional)** and **Tertiary DNS (optional)** are optional.
5. Click **Save**. **Network settings saved successfully** confirms the save, and the Ethernet interface restarts.

With a fixed address, then open the site at the new address. Ask the network administrator for the values.

## Set the time and send it on the KNX bus

1. Open **NTP**. The **Time Server Settings** page appears.
2. Fill in the **NTP-Server**, choose the **Time zone** and tick **Daylight saving time** for the automatic switch to summer time.
3. In **KNX sending time**, choose **Do not send**, **Every minute**, **Every hour** or **Once a day**.
4. To send the time, fill in the **KNX Time group** and the **KNX Date group**, for example **0/0/1** and **0/0/2** (example).
5. Click **Save**. **Time server settings saved successfully** confirms the save.

**Timestamp** shows the time of the gateway. If no NTP server can be reached, click **Set time**: the gateway takes the time of your computer and **Time set successfully** appears.

## Change the credentials and reboot

1. Open **Security & Reboot**.
2. In **Set login and passwords**, enter the **Username**, at least 2 characters long, then the **New Password**, at least 4 characters long, twice.
3. Click **Save**. **Credentials updated. Please log in again.** appears and the session closes: sign in again with the new credentials.
4. To reboot the gateway, click **Reboot** in the **Reboot** section. The **Reboot Gateway** window shows **The gateway will reboot and be temporarily unavailable. Continue?** Confirm: **Gateway is rebooting...** appears.

The **Reboot** button is also available on the home page.

## Check the result

- After an address change, the site responds at the new IP address and the Can’nX Cloud page shows this **Local IP address**.
- **Timestamp** shows the expected time. With sending on the bus, the ETS group monitor receives the time and the date on their addresses.
- After a reboot, the gateway comes back online in Can’nX Cloud.

## Troubleshooting

| Message or symptom | Cause and action |
| --- | --- |
| **Authentication failed**, **Invalid username or password. Please try again.** | Incorrect credentials. Set them again from Can’nX Cloud, with **Modify the login details**. |
| **Network error. Please check your connection.** | The browser cannot reach the gateway. Check the IP address and that the computer is on the same network. |
| Site unreachable after switching to a fixed address | The address, the mask or the network gateway does not suit the network. Go over them again with the network administrator. |
| **Advanced Configuration** greyed out in Can’nX Cloud | The **PROTECT** switch is set to ON, or the gateway is offline. |
| **Preparation failed, click to retry** | The preparation of remote access failed. Click the refresh button to try again. |
| **Failed to save network settings**, **Failed to save time server settings** or **Failed to save settings** | The save did not succeed. Reload the page, check the values and save again. |

For other situations, see [Pool’nX troubleshooting](https://wiki.can-nx.com/en/guides/pool-help/). If the problem persists, write to support@can-nx.com with the gateway name, the page concerned and the message displayed.

French labels: **Configuration Avancée**, **Configuration du produit**, **Modifier les identifiants**, **Page de configuration**, **Connexion à distance**, **Temps de connexion**, **Connexion**, **Préparation du proxy en cours…**.