---
title: Play a Sonos favorite (radio, Spotify) from a Link’nX scenario
description: "Play a Sonos Radio or Spotify favorite from a Link’nX scenario: choose the speakers, the Play favorite command and the favorite to start."
canonical: https://wiki.can-nx.com/en/guides/link-sonos-favorites/
language: en
product: Link’nX
audience:
  - administrateur
  - installateur
context: "Link’nX web: Actions form, Sonos type, Play favorite command"
---

# Play a Sonos favorite (radio, Spotify) from a Link’nX scenario

Context: Link’nX web: Actions form, Sonos type, Play favorite command

In a Sonos action in Link’nX, the **Play favorite** command plays a favorite from the “My Sonos” list of the selected devices. Only Radio and Spotify favorites are offered.

Intended for installers and administrators who prepare an action of type **Sonos**.

## Before you start

- The speakers are [declared in Link’nX](https://wiki.can-nx.com/en/guides/link-sonos-device/).
- The desired favorite is already prepared in the Sonos app. This preparation depends on your equipment and your services: if it is not established, ask support for it.
- The compatibility of all forms of Spotify favorites, in particular playlists and albums, is not established: have it confirmed by support before building a scenario on it.

## Choose the favorite

1. Start [creating the Sonos action](https://wiki.can-nx.com/en/guides/link-sonos-action/) and enter its name.
2. In **Sonos device**, select the relevant devices before choosing the favorite.
3. In **Sonos command**, choose **Play favorite**.
4. Open **Favorite to start** and choose the desired title among the favorites offered. The selection covers a single favorite. The screen states: **Only Radio and Spotify favorites are currently supported and displayed!**
5. If you then change the device selection, review the title and the devices.
6. Use the **floppy disk at the bottom right** and wait for **Success!**.
7. If needed, [add the action to the scenario](https://wiki.can-nx.com/en/guides/link-compose-scenario/).

## Check the result

**Success!** confirms that the action is saved. After the scenario runs, check that the speakers play the chosen favorite.

## Troubleshooting

- **Favorite to start** is disabled: select a device first. The tooltip says **Select Sonos device before choosing a favorite**.
- **Favorite list is currently empty...** persists: check the device’s declaration and selection. This message is not enough to conclude that all its favorites have been deleted or that an audio service is unavailable.
- The expected favorite is still missing, the list obtained after changing device cannot be confirmed, or playback fails after selection: contact support.

For other symptoms, follow the [Sonos troubleshooting guide](https://wiki.can-nx.com/en/guides/link-sonos-help/).

## Contact support

Write to support@can-nx.com with the context, the device name, the favorite type, the message and the steps already tried. Never share account credentials, private links or secrets.