---
title: Read the state of guest access QR codes and rename them in Boss’nX
description: Find your Boss’nX guest access QR codes, read their state (Active, Unassigned, Target not found) and restrictions, then rename a code safely.
canonical: https://wiki.can-nx.com/en/guides/boss-qr-manage/
language: en
product: Boss’nX
audience:
  - administrateur
  - installateur
context: "Boss’nX supervision: Guest access (QR) page, Manage topology right"
---

# Read the state of guest access QR codes and rename them in Boss’nX

Context: Boss’nX supervision: Guest access (QR) page, Manage topology right

The Boss’nX **Guest access (QR)** page lists the active guest access QR codes of a supervision, with the state of their assignment, their issue date and their location or session duration restrictions. It also lets you rename a code without changing its permissions.

Intended for administrators and installers with the **Manage topology** right.

## Open the QR list

In the relevant supervision, open **Menu → Guest access**, in the Administration family. The **Guest access (QR)** page shows the available active codes; deleted codes are in **QR code archive**.

If **Guest access** is missing from the **Menu**, check the open supervision, then the right with your administrator, following [the Boss navigation](https://wiki.can-nx.com/en/guides/boss-navigation/). QR accesses are managed in the supervision: a consolidated hypervision view does not replace it.

## Read a code’s state and restrictions

Locate the **Label**, **State**, **Issued at**, **Restrictions** and **Actions** columns. On a narrow screen, scroll the table horizontally if the actions are out of view.

| Indication | Meaning and next step |
| --- | --- |
| **Active** | The code has an assignment; check the associated zones and components. The badge describes the assignment, not the result of a physical command. |
| **Unassigned** | The code is not linked to any component. Use [Configure](https://wiki.can-nx.com/en/guides/boss-qr-configure/) to assign it. |
| **Target not found** and **Was:** | The previous target is no longer available. Check the context, then choose a valid assignment; generating a new QR drawing does not restore the components. |
| A count such as **2/3 components** | Only some of the expected components are found. Check which ones remain assigned. |
| **Details ▾** | Expands the different zones and their number of components; **Details ▴** collapses them. |
| **Geofence · On** | A location restriction is saved. |
| **Session ·** followed by a duration | Guest session duration, to be distinguished from the **Issued at** date. |
| **No restrictions** | Neither of these two restrictions is enabled; the code keeps its scope and its other access conditions. |

A clickable zone name opens its page. A name shown as plain text may correspond to an old zone; **Independent** components do not open a zone.

## Rename a code without changing its scope

1. Hover over the row if necessary and click the **Edit label** pencil next to the name. On a touch screen, the pencil remains accessible without hovering.
2. Enter a label other than spaces. An empty field shows **Code label is required.**.
3. Click the **Save** check mark or press Enter.
4. Wait for the displayed name to return and check the new label in the list.

To abandon before saving, click the **Cancel** cross, press Escape or leave the input group. Clicking elsewhere does not save the name.

The label is only used to identify the code. To change its permissions or restrictions, use [Configure](https://wiki.can-nx.com/en/guides/boss-qr-configure/). To display the image, download it or prepare a sheet, see [QR codes to share and print](https://wiki.can-nx.com/en/guides/boss-qr-print/). To remove a code, follow [archiving and restoring](https://wiki.can-nx.com/en/guides/boss-qr-archive/).

## Troubleshooting

| Message or symptom | Action |
| --- | --- |
| **No QR code generated yet.** | Check the open supervision and the archives before recreating the code. |
| **Unable to load QR access codes.** or **Unable to load QR access profiles.** | The list may be empty even though codes exist: leave and reopen the page. |

If the failure persists, contact support@can-nx.com with the context, the label you are looking for and the attempts already made. Do not provide a QR code or a private guest link.

French labels: **Menu → Accès invités**, **Accès invités (QR)**, **Libelle**, **État**, **Genere le**, **Restrictions**, **Modifier le libellé**, **Actif**, **Non affecté**, **Cible introuvable**.