---
title: Create a booking and a guest access code in Access Control
description: "Create an Access Control booking on the right site: access point, guest email, period and time zone, with the PIN code generated automatically."
canonical: https://wiki.can-nx.com/en/guides/ac-create/
language: en
product: Access Control
audience:
  - administrateur
context: "Access Control: New booking form of a site, French interface"
---

# Create a booking and a guest access code in Access Control

Context: Access Control: New booking form of a site, French interface

An Access Control booking gives a guest an access code for a specific access point, for example a door or a room, during a defined period. The code is generated on creation; the guest views it through the link received by email.

For the administrator, in the French interface.

## Before you start

- Your session is open, as described in the [sign-in guide](https://wiki.can-nx.com/en/guides/ac-login/), and the site is accessible to you.
- The access point is already configured for this site. Configuring a new device is the installer’s responsibility: see [Declare a device in Link’nX](https://wiki.can-nx.com/en/guides/link-accesscontrol-device/).

## Open the form on the right site

1. In the navigation, select **Sites**, then the site name in the list under **Sites**. Check the name displayed at the top of the page.
2. Select **Nouvelle réservation** (New booking), at the top right of this page.
3. Check the site in the breadcrumb and in **Récapitulatif → Site** (Summary → Site).

The form has no site selector. To change site, use **Retour** (Back), choose the right site, then start again. The **Nouvelle réservation** button on the **Aujourd'hui** (Today) and **Réservations** (Bookings) pages opens the form on the first site in your list: start from the site page to book elsewhere.

## Choose the access point and the guest

1. Under **Choix de l'accès** (Access point selection), select the card with the access point name. A **hors ligne** (offline) card cannot be selected; without a chosen access point, the booking cannot be created.
2. Under **À qui (facultatif)** (To whom, optional), fill in **Email de l'invité** (Guest email) if the guest should receive the link that lets them view their code. Fictitious example: **invite@example.com**. Without an address, no email can be sent to this guest from this booking.

The link is sent automatically before the access starts, according to the delay set in **Paramètres** (Settings): see [Send the guest link and set its delay](https://wiki.can-nx.com/en/guides/ac-notifications/).

## Set the period

1. Under **Quand** (When), check **Fuseau horaire** (Time zone), which defaults to your browser’s time zone.
2. Fill in **Du** (From) and **Au** (To). The end must be strictly after the start.

A shortcut such as **2h** recalculates both dates from the moment you select it; for future access, enter and reread the dates. The shortcuts range from **1h** to **1 mois** (1 month), which here means 30 days.

## Create the booking

1. Review **Récapitulatif** (Summary): **Site**, **Accès** (Access point), **Email**, **Du** and **Au**. You do not choose a PIN: **Code d'accès** (Access code) shows **généré à la création** (generated on creation).
2. Select **Créer la réservation** (Create booking). The button shows **Enregistrement…** (Saving…) during the request. After a successful creation, the site page appears again.

Before validation, **Annuler** (Cancel) leaves the form without requesting the creation. After creation, see [Edit or delete a booking](https://wiki.can-nx.com/en/guides/ac-change/).

## Check the result

Find the booking in **En ce moment** (Right now), **À venir** (Upcoming) or **Réservations → Toutes** (Bookings → All), then check its times and state. For DoorBird Cloud, also look at the programming indication when it is present. Only an on-site opening test, during the period, confirms that it works.

## Troubleshooting

| Situation | Action |
| --- | --- |
| **La date de fin doit être après la date de début.** (The end date must be after the start date.) | Correct **Au** and check the time zone. |
| Access point missing or **hors ligne** | Do not choose another access point to work around the block. |
| Nothing happens after validation | First look for the booking in **Toutes** to avoid a duplicate. |

Other cases are covered in the [Access Control troubleshooting guide](https://wiki.can-nx.com/en/guides/ac-troubleshoot/). If the problem persists, contact support@can-nx.com with the site, the name of the access point, the message displayed and the steps already tried. Do not attach the PIN.